Production time is approximately 2 weeks after we receive your official proof approval. This does not include shipping time, which can add up to 5 business days.
Cloth (Natural Only)
Felt (Natural Only)
You may rush the shipping speed of your order by selecting Express Shipping at checkout for an additional fee. If you need your order guaranteed by a certain date, please reach out to us BEFORE placing an order to verify that the rush is possible. Rushes only affect the time in transit, NOT the lead time. Express shipping is not covered in our free shipping services.
If you are dissatisfied with your order, please contact us within 72 hours of receiving your order. We typically do not accept returns for personalized items, but may make exceptions on a case by case basis. Authorized returns must be returned within 10 days of receipt, tracked and prepaid. The cost of return shipping is your responsibility. Shipping costs are nonrefundable.